FAQ
SHIPMENT
1. HOW MUCH ARE THE SHIPPING COSTS?
Germany 3.95 €
Austria 7.95€
Switzerland 9.95 €
International shipping 14,95€
Free shipping (worldwide) for orders over 50€
2. HOW LONG WILL IT TAKE UNTIL I RECEIVE MY ORDER?
Our delivery time is 2-5 working days.
Delivery times may vary depending on the product and country.
As soon as we ship your package, you will receive a shipping confirmation with a tracking link via email. You can now track your shipment here.
product
1. WHAT MATERIAL ARE YOUR T-SHIRTS MADE OF?
All our items are 100% fair and vegan produced from organic cotton .
The printing is done in Germany using a 100% waterless process. We use water-based ink that is free of heavy metals and harmless dyes. The ink is 100% biodegradable.
Return
1. WHAT IS MY RETURN POLICY?
You have the right within 14 days after receipt of the goods , to return the items without giving any reason.
We only accept returns for new and unworn items.
If your item is defective or missing an item, you must report it in advance. Otherwise, there is no guarantee that the full purchase price can be refunded.
If your 14-day right of return has been exceeded and we have not previously confirmed an extended right of return, your return will be automatically sent back to you.
2. HOW CAN I RETURN ITEMS?
You have 14 days after you have taken possession of the goods to cancel your order.
Please note that we cannot cover the return shipping costs. We ask that you package the products securely to prevent damage during shipping.
3. CAN I RETURN MULTIPLE PACKAGES IN ONE PACKAGE?
You can also place different orders together return in one package.
Please make sure that all clothing is in the package and that all items are listed on the enclosed note.
4. HAVE YOU RECEIVED MY RETURN YET?
We will not send a confirmation of receipt after receiving your return.
As soon as we receive your return edited you will receive a notification.
We usually need a maximum of 10 days to process your return.
After major sales promotions, processing times may be slightly longer.
It is best to keep your postal receipt as proof until the refund has been made.
Order
1. MY ORDER IS DEFECTIVE, INCORRECT OR INCOMPLETE.
In case of a complaint, please contact us by email at info@godify.de .
If your order incomplete please also contact us by email.
Don't forget to include your order number.
2. I HAVE NOT RECEIVED AN ORDER CONFIRMATION.
Please also check your spam folder if you don't see an email from us in your inbox.
If you still have not received an order confirmation after 24 hours, please contact customer service info@godify.de
3. CAN I CANCEL OR CHANGE MY ORDER?
One cancellation Your order is, of course, possible. We can only cancel it as long as it hasn't entered production yet.
Changes in the order: Unfortunately, an order that has already been placed cannot be changed.
If you forgot to add an item to your shopping cart, you are welcome to place a new order. We can also cancel your entire order so you can place it again.
4. CAN I CHANGE MY DELIVERY ADDRESS AFTERWARDS?
If your order is still not been shipped, we can change your delivery address.
Please feel free to contact our customer service, who will be happy to assist you. info@godify.de
Availability
1. WILL SOLD OUT CLOTHES BE AVAILABLE AGAIN?
Unfortunately, we cannot give an exact date for this, as many different factors play a role.
It usually takes 4-6 weeks until clothes are back online.
payment
1. HOW SECURE IS ONLINE PAYMENT?
We attach the utmost importance to your security when making payments.
Your information will, of course, be transmitted in encrypted form so that third parties cannot read it. Your credit card payment will be processed by a specially certified security partner.